| Course Name: | Resolving conflicts and stress within the organization (R.C.S.O) |
| Course Code: | C343187 |
| Level: | Fundamental |
| Time: | 32 hr. |
| Certificated by: | World Business Organization |
| Prerequisite: | (F.B.S) |
| Date: | 15 December 2024 |
| Host Countries: | Japan, China, South Korea, Singapura, India, Islamic Republic of Iran, Tajikistan, Thailand, Georgia, Turkmenistan, Philippines, Malaysia, Uzbekistan, Italy, Denmark, Netherlands, Poland, Canada, Brazil, Mexico, USA. |
Conflict can feel inevitable in the workplace. On top of causing headaches for everyone involved, workplace conflict can be costly. Disagreements and conflict can lead to lost time and revenue, as well as a less tangible impact on morale and corporate culture, as the tension from persistent conflict can promote employee disengagement.
With employee stress reported at an all-time high, business owners and leaders should seek to address and remediate workplace conflict quickly and effectively to prevent further stress. This is done through a conflict resolution meeting, which can require unique facilitation skills that some managers may not have.
In this course, we outline the basics of the conflict resolution meeting and share a quick guide to facilitating a conflict resolution meeting.
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